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Returns and Refund Policy

Warrenty and Refund Policy

We guarantee complete satisfaction of your microscope or we will refund your money. Most microscopes, except for special and reconditioned microscopes, may be returned for a refund if they do not fully meet your expectations upon arrival.  If you are unsatisfied within the first forty-eight hours upon arrival, simply send the product in original condition back in its original packaging for a complete refund of the purchase price, minus shipping charges. All orders returned after the forty-eight hour period require a return authorization number and are subject to a twenty percent restocking fee; we only accept returns during the first thirty days upon delivery. All new microscopes carry the complete manufacturers' warranty of five years or more; pre-owned and rebuilt microscopes carry a one-year warranty.
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