Hi Edward, Thanks to your help this fall, I am pleased to report we have received our National Microscopes back from National Optical Instruments and all repairs have been completed at no charge. I really appreciate the time you took to coordinate the repairs with National Optical Instruments. In this time of tight budgets, the no charge repairs were a lifesaver! Thanks again, Edith H Science Lab Manager

Ed, Extremely happy with the service..we will continue to use your company for servicing needs. Thanks for the follow-up.

I just wanted to tell you how much I appreciate your honesty and punctuality in regard to this whole purchase. Even though some things went wrong, you made it right immediately and didn't give me excuses. That means the world to me. I also run a business and if it wasn't for holding to the notion of treating others the way we wish to be treated, we would never generate income to feed our families and have a secured life.